Zambia Sugar Plc is an ABF Sugar Company and the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar, and other sugar downstream products.

The company invites applications from suitably qualified and experienced people to fill the following positions in the Estate Support Services Department.

1. Nursing Manager (1 Position) – Permanent

Reports to: Chief Medical Officer

Key Responsibilities

Patient Care

• Ensure that nursing care is carried out as directed and treatment is administered in accordance with doctors' instructions.
• Minimize hospital-acquired infections.
• Provide professional nurse leadership to ensure the delivery of safe, high-quality, cost-effective and compassionate patient services.
• Contribute to clinical governance within Nursing Services, investigate clinical incidents as requested and identify audit topics for nursing issues.
• Work with kitchen facilities and/or patients' relatives to ensure that patients' nutritional needs are met.

Management of Operations and Administration

• Design and implement procedures, rules and regulations to ensure good administrative and support services for the clinic/hospital, supporting the delivery of high standards of care by maintaining good housekeeping and cleanliness.
• Provide operational oversight and supervision of Occupational Health nursing services, ensuring quality service delivery, employee wellbeing and compliance with statutory requirements.
• Manage and supervise nursing care operational issues in the hospital and clinics, including outpatients, wards, wellness clinic, doctors' consultation rooms and emergency rooms.
• Manage the nursing staff duty roster to optimize fair workloads while ensuring that nursing staffing is appropriate to patient needs.
• Monitor resource allocation, including linen, consumables, medicine and oxygen, between hospital, clinic units or ambulances, and be accountable for equipment used in nursing care areas.
• Verify emergency equipment availability and facilitate equipment inventories and maintenance.
• Support the Chief Medical Officer in the selection, recruitment, onboarding and training of new nurses.
• Initiate the recruitment of locum staff and ensure availability of temporary staff when necessary for continued quality healthcare.
• Monitor satellite clinics' operations.

Communication and Relationships

• Act as an expert resource, providing advice on nursing issues in relation to clinical interventions, policies and protocols, service delivery and service development.
• Develop and maintain effective working relationships with all stakeholders, including the Ministry of Health, implementing partners and community leaders.
• Proactively seek the views of patients and ensure that feedback is valued and acted upon.
• Resolve conflicts between patients and nursing staff.
• Resolve conflicts between nursing staff.
• Conduct presentations, facilitate workshops, hospital or clinic meetings, and participate in the planning of community health initiatives.
• Support the Chief Medical Officer in developing and implementing an annual Medical Outreach Plan, including the commemoration of health days such as World AIDS Day, World Malaria Day, Wellness Days and International Nurses Day.

Staff Development

• Identify and support continuous improvement, Learning and Development opportunities for nursing staff in consultation with the Chief Medical Officer, and empower nurses to take on a wider range of clinical tasks.
• Set performance objectives for nursing staff, routinely monitor their performance and evaluate them at the end of the performance period.
• Recommend disciplinary actions for nursing staff through consultation with the Chief Medical Officer.
• Assist nursing staff in identifying developmental opportunities in the wider business.
• Encourage nursing staff in continuous medical education.

Financial Management

• Contribute to the hospital/clinic budget-setting process for nursing care consumables, nursing staff uniforms and Personal Protective Equipment.
• Manage the operating budget by monitoring overtime and standby expenditure monthly.

Inventory Management

• Maintain nursing supplies inventory by studying usage reports, identifying trends, anticipating needed supplies and approving requisitions.
• Facilitate the provision of adequate medical supplies in all clinics/hospitals.

Governance and Reporting

• Maintain documentation of patient care by auditing patients' and hospital/clinic department records and reports.
• Ensure that effective medicines management processes are established and that regulatory requirements for controlled drugs are established and maintained in all medical facilities.
• Participate in hospital committees such as the Infection Prevention and Control Committee and Drugs and Therapeutics Committee.
• Ensure compliance with the code of nursing and medical ethics.
• Promote and adhere to ABF's procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC).

Minimum Requirements

• Full Grade 12 Certificate.
• Degree in Registered Nursing.
• Diploma in Occupational Health.
• Advanced Diploma in Midwifery is an added advantage.
• Preferably 7 years of relevant managerial work experience.
• Registration with relevant country Professional Health Bodies.
• Basic computer literacy.
• Knowledge of nurse/practitioner-led initiatives and national policy.
• Strong leadership abilities.
• Written and verbal communication skills.
• Enthusiastic, highly motivated and able to inspire others.
• Conscientious, committed, reliable and hardworking.
• Customer service skills.
• Suitably qualified applicants must provide certificates verified by the Zambia Qualifications Authority (ZAQA).

2. Medical Social Worker (1 Position) – Permanent

Reports to: Medical Officer

Medical Social Workers are responsible for helping patients understand, cope with and manage their illness and the impacts on their lives.

Key Responsibilities

• Coordinate the HIV/AIDS programme on the estate.
• Serve as the designated liaison between the Medical Section and the Employee Wellbeing Programme (EWP), coordinating referrals, case follow-up and psychosocial support so that employees identified through clinical services are linked to appropriate wellbeing interventions.
• Share anonymized, aggregated trends from clinical and psychosocial cases to inform EWP planning, while upholding patient confidentiality.
• Contribute to EWP activities, including needs assessments, awareness campaigns and evaluation reporting.
• Evaluate the social and emotional needs of patients.
• Provide counselling and emotional support to patients and their families.
• Help patients understand their medical conditions, diagnoses and treatment plans.
• Assist patients and families with the emotional impacts of illness and hospitalization.
• Arrange post-discharge services and support systems such as home healthcare, rehabilitation, victim support and legal aid.
• Provide crisis intervention and bereavement counselling.
• Conduct patient assessments and develop care plans.
• Liaise with healthcare teams to implement care plans.
• Refer patients to appropriate community support systems.
• Document all interactions and assessments, and keep accurate records and reports on clients.

Skills

• Strong understanding of the social, psychological and emotional factors related to illness and wellness, and the ability to apply this understanding in patient care.
• Ability to conduct comprehensive psychosocial assessments to determine needs and develop appropriate treatment plans.
• Excellent verbal and written communication skills for effective interaction with patients, their families and healthcare teams.
• Understanding of the healthcare system and the ability to navigate complex health conditions.
• Skilled in crisis intervention to address urgent mental health concerns where necessary and facilitate appropriate support services.
• Experience in case management, facilitating care coordination and seamless transitions across care settings.
• Strong advocacy skills to ensure that patients' rights are respected and their healthcare needs are met.
• Ability to work with diverse teams and populations, respecting differences in culture, religion, sexual orientation and lifestyle.

Minimum Requirements

• Full Grade 12 Certificate.
• Bachelor's Degree in Social Work.
• Proven work experience as a Medical Social Worker, preferably 5 years' experience.
• Knowledge of medical and psychological issues.
• Understanding of medical laws and ethics.
• Strong communication and interpersonal skills.
• Membership and registration with the Social Workers' Association of Zambia (SWAZ), with a valid practising certificate.
• Suitably qualified applicants must provide certificates verified by the Zambia Qualifications Authority (ZAQA).

How to Apply

Applicants interested in either role should submit their detailed CV, copies of relevant qualifications, registrations and ID/passport as a single PDF document, for the attention of the HR Business Partner.

Email: careers@zamsugar.zm

Indicate “Application – [Specify the Job Title]” in the email subject line.

All internal employees are required to complete the Internal Application Form and obtain relevant signatures when applying for vacancies.

Application Deadline

19 October 2026

Applicants may be required to complete pre-employment checks, including qualification, credit, security, background and medical assessments, as part of the recruitment process where applicable.

Should you not hear from the company within 4 weeks after the closing date, please accept that your application was unsuccessful.

Head Office

Zambia Sugar Plc
Nakambala Estate,
P.O. Box 670240,
Mazabuka, Zambia.

Telephone: +260-21-3-230666 / 230696 / 231111

Mobile: +260-977640572/3/4/5/6/7/8/9

Fax: +260-21-3-230116

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