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E-Commerce Manager Job in Lusaka | Mercury Express Logistics
E-Commerce Manager – Mercury Express Logistics
Company: Mercury Express Logistics
Position: E-Commerce Manager
Location: Lusaka, Zambia
Experience: 2–4 years in e-commerce or logistics
Posting Date: 16 September 2026
Closing Date: 18 September 2026
WE ARE HIRING!
We are looking for an E-Commerce Manager to join our team in Lusaka.
If you have a qualification in Business / Logistics / E-Commerce, 2–4 years experience in e-commerce or logistics, and strong leadership, Excel and fulfilment skills, we want to hear from you!
Key Responsibilities
- Manage and coordinate day-to-day e-commerce operations.
- Oversee the complete order process from order receipt to fulfilment and delivery.
- Coordinate with warehouse, dispatch, customer service, riders/couriers, and other departments.
- Monitor order processing, delivery performance, returns, and customer complaints.
- Ensure orders are accurately captured, processed, dispatched, and delivered within agreed timelines.
- Develop and implement efficient operational procedures and workflows.
- Monitor operational KPIs and prepare regular performance reports.
- Identify operational challenges and implement corrective measures.
- Ensure accurate data entry and proper maintenance of e-commerce records.
- Work closely with management to improve efficiency, service delivery, and customer experience.
- Supervise and guide the e-commerce team to achieve operational targets.
Qualifications & Experience
- Qualification in Business, Logistics, E-Commerce or a related field.
- 2–4 years experience in e-commerce or logistics.
- Strong leadership skills.
- Strong Excel skills.
- Strong fulfilment skills.
How to Apply
Interested candidates should apply now and submit their CV via the link below before 18 September 2026.
Application Deadline: 18 September 2026.
⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.
E-Commerce Data Analyst Job in Lusaka | Mercury Express Logistics
E-Commerce Data Analyst – Mercury Express Logistics
Company: Mercury Express Logistics
Position: E-Commerce Data Analyst
Location: Lusaka, Zambia
Posting Date: 16 September 2026
Closing Date: 18 September 2026
WE ARE HIRING!
We are looking for an E-Commerce Data Analyst to join our team in Lusaka.
If you have a Diploma/Degree in Data Analytics or related field, 2–3 years data analysis experience (e-commerce/logistics preferred), advanced Excel and strong analytical skills, we want to hear from you!
Key Responsibilities
- Collect, analyse, and maintain e-commerce operational data.
- Prepare daily, weekly, and monthly performance reports.
- Monitor orders, deliveries, returns, cancellations, failed deliveries, and other operational metrics.
- Track and analyse rider/courier and delivery performance.
- Identify trends, discrepancies, errors, and operational inefficiencies.
- Prepare dashboards and reports for management.
- Ensure accuracy and completeness of data captured in the e-commerce system.
- Reconcile system data against operational records.
- Provide insights to improve order processing, delivery efficiency, and customer experience.
- Support the E-Commerce Manager with operational analysis and reporting.
- Maintain accurate databases and ensure data is properly organised and accessible.
- Assist in developing and monitoring key performance indicators (KPIs).
Qualifications & Experience
- Diploma/Degree in Data Analytics or related field.
- 2–3 years data analysis experience, with e-commerce/logistics preferred.
- Advanced Excel skills.
- Strong analytical skills.
How to Apply
Interested candidates should apply now and submit their CV through the link below before 18 September 2026.
Application Deadline: 18 September 2026.
⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.
Lead Courier Jobs at Mercury Express Logistics | Lusaka
Lead Couriers
Company: Mercury Express Logistics
Department: Operations
Position: Lead Courier
Location: Lusaka, Zambia
Posting Date: 10 September 2026
Interview Date: 14th September, 2026
Closing Date: Not specified
We Are Hiring!
We are looking for Lead Couriers to join our Operations Team in Lusaka.
If you are experienced, reliable and have 2-3 years courier/rider experience with a valid Motorcycle Rider’s Licence, we want to hear from you.
Key Responsibilities
- Coordinate and supervise couriers/riders within the assigned area.
- Ensure all parcels are properly handled and accounted for.
- Assist with route planning and daily dispatch coordination.
- Monitor rider attendance, productivity and conduct.
- Ensure strict compliance with road safety and company procedures.
- Ensure riders wear helmets and use company motorcycles responsibly.
- Report lost/damaged parcels, accidents, cash discrepancies and other incidents immediately.
- Deliveries in respective routes.
- Managing of team of 10 couriers.
- Support the training and supervision of new couriers.
Requirements
- 2-3 years courier/rider experience.
- Valid Motorcycle Rider’s Licence.
- Experienced and reliable.
How to Apply
Drop off your CV and application letter in person at:
Mercury Express Logistics Warehouse
Katanga Road, Lusaka.
Interview Date: 14th September, 2026