Receptionist – Performance Insurance Brokers Limited

Company: Performance Insurance Brokers Limited
Position: Receptionist
Location: Lusaka, Zambia
Job Type: Full-Time
Posting Date: 09 September 2026
Closing Date: 12 September 2026

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Job Opportunity

Performance Insurance Brokers Limited is seeking a professional, confident and creative Receptionist to provide front-office and customer service support while assisting with the company’s social media and digital communications.

Key Responsibilities

• Welcome and assist clients and visitors professionally.
• Answer calls, handle enquiries and manage appointments.
• Receive and distribute correspondence and documents.
• Manage the company’s social media platforms.
• Create and publish engaging digital content.
• Monitor social media messages, comments and engagement.
• Coordinate photos, videos and graphics for online campaigns.
• Prepare social media content calendars and performance reports.
• Maintain a professional reception environment.

Requirements

• Grade 12 Certificate.
• Diploma or Degree in Public Relations, Marketing, Mass Communication, Business Administration, Journalism, Digital Marketing or related field.
• At least 2 years’ relevant experience.
• Excellent communication and customer service skills.
• Experience managing social media platforms.
• Good writing, proofreading and content creation skills.
• Proficiency in Microsoft Office.
• Basic graphic design/video editing is an added advantage.
• Insurance industry knowledge is an added advantage.

How to Apply

Interested candidates should send their cover letter, updated CV and at least three traceable references to:

Email: hr@pib.co.zm

Closing Date

12 September 2026