At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Purpose

Support IT business engagement initiatives across the organization to ensure IT and Digital solutions deliver maximum business value and accelerate digital transformation. Build and maintain strong relationships with business leaders, align IT strategy with business objectives, and champion organizational change management to drive the successful adoption of technology initiatives. Manage IT projects using best practice methodologies such as Agile Scrum, Waterfall, and Hybrid approaches, while collaborating with IT & Digital Leads and Superintendents to deliver projects on time, within budget, and to the required quality standards.

Key Responsibilities

Project Strategy, Initiation and Business Value

• Shape project objectives, scope, success measures and delivery approach with sponsors and business stakeholders.
• Develop, review and challenge business cases to ensure projects remain viable, prioritised and aligned to business value.

Requirements Management & Solution Alignment

• Lead requirements-gathering initiatives, ensuring business needs are thoroughly understood and documented.
• Conduct business impact assessments and gap analysis to inform solution architecture and implementation approaches.
• Validate that delivered solutions meet business acceptance criteria and champion user-centric design principles.

Delivery Planning and Execution

• Plan and manage software development and IT projects using fit-for-purpose Agile, Waterfall or Hybrid delivery methods.
• Define roles, accountabilities, milestones and governance controls, including Scrum Master responsibilities where required.
• Support IT Finance and Procurement management.

Change Management & Digital Adoption

• Design and implement enterprise-wide change management strategies for major technology initiatives and digital transformation programs.
• Lead organizational readiness assessments and develop comprehensive change management plans including communication strategies and training programs.
• Oversee user adoption initiatives, ensuring business users are equipped and motivated to leverage new technologies effectively.
• Drive digital transformation and supporting changes in the organizational culture.

Governance, Risk and Performance Control

• Track scope, schedule, budget, quality, risks and issues, and escalate material variances with clear corrective actions.
• Manage financial controls, cost allocation, change requests and delivery reporting to maintain transparency and accountability.

Stakeholder Engagement and Change Adoption

• Build strong working relationships with business sponsors, IT & Digital teams, vendors and end users to sustain delivery momentum.
• Communicate decisions, progress, risks and dependencies clearly, and support transition of project outputs into operational use.

Quality, Standards and Continuous Improvement

• Apply consistent delivery standards, assurance practices, templates and controls to improve quality and reduce delivery risk.
• Coach project teams, promote practical delivery discipline, and recommend improvements in software, digital and project delivery practice.

Qualifications

• Minimum Grade 12 Certificate.
• Bachelor’s degree in engineering, computer science, information systems, data science etc.
• All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).

Experience

• Minimum 5 years of related experience in IT Project Management/Business Partnerships.
• Proven experience as an IS Superintendent, IT Project Manager/IT Business Partner or similar role.
• Experience managing IT projects.
• Experience with Microsoft PowerApps, .NET platform, Github or Azure Devops.
• Relevant Project Management certifications i.e. Scrum Master, PMP, Prince 2 certifications etc.
• Member of ICTAZ or EIZ.

Behavioural Traits

• Effective communication.
• Ability to influence managers and employees.
• Ability to demonstrate leadership.
• Critical thinking.
• Conflict management.
• Problem solving skills.
• Ability to work in pressured and deadline-driven operating environment.
• Detail-orientated with the technical aptitude and ability to perform tasks accurately and comprehensively.
• Expert in multi-tasking, time management and planning of work.
• Excellent presentation skills.

How to Apply

Interested and qualified candidates should apply through the official First Quantum careers portal.

Requisition Number: JR18512

Application Closing Date: 24 September 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Purpose

Lead strategic business engagement initiatives across the organization to maximize the value delivered by IT and Digital solutions and accelerate digital transformation. Build and maintain strong relationships with senior business leaders, align IT strategy with business objectives, and champion organizational change management to drive the successful adoption of technology initiatives and sustainable business outcomes.

Key Responsibilities

Business Engagement & Relationship Management

• Cultivate and maintain relationships with leaders and stakeholders.
• Serve as primary liaison between IT & Digital and business leadership, ensuring technology investments align with strategic objectives.
• Act as trusted advisor on technology trends, digital capabilities, and transformation opportunities.
• Facilitate planning sessions and workshops with departments to identify digital transformation opportunities and innovation initiatives, and drive digital strategy and prioritization.

Business Value & Portfolio Management

• Partner with leaders to shape the IT & Digital portfolio, ensuring optimal resource allocation to high-value initiatives.
• Support IT Finance and procurement management processes.
• Develop business cases with clear value propositions, ROI analysis, and benefits realization approaches.
• Conduct portfolio reviews with stakeholders to assess strategic alignment, business impact, and investment priorities.
• Champion data-driven decision making and ensure IT investments deliver measurable business outcomes.

Change Management & Digital Adoption

• Design and implement enterprise-wide change management strategies for major technology initiatives and digital transformation programs.
• Lead organizational readiness assessments and develop comprehensive change management plans including communication strategies and training programs.
• Oversee user adoption initiatives, ensuring business users are equipped and motivated to leverage new technologies effectively.
• Drive digital transformation and supporting changes in the organizational culture.

Requirements Management & Solution Alignment

• Lead requirements-gathering initiatives, ensuring business needs are thoroughly understood and documented.
• Conduct business impact assessments and gap analysis to inform solution architecture and implementation approaches.
• Validate that delivered solutions meet business acceptance criteria and champion user-centric design principles.

Governance & Performance Management

• Establish business engagement frameworks, standards, and best practices across IT & Digital.
• Define and monitor key performance indicators for business engagement effectiveness and stakeholder satisfaction.
• Lead regular business reviews to assess IT service delivery, project performance, and value realization.
• Manage escalations and drive continuous improvement in business engagement practices.

Team Leadership & Capability Building

• Establish capability development programs to enhance business analysis, stakeholder management, and change management skills.
• Build organizational capability in digital literacy and technology-enabled business transformation.

Qualifications

• Minimum Grade 12 Certificate.
• Bachelor’s degree in engineering, computer science, information systems, data science etc.
• Masters will be an added Advantage.
• All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).

Experience

• Minimum 7 years of related experience in IT Project Management/ IT Business Partnership or leadership roles.
• Proven experience as an IS Superintendent, IT Project Manager/IT Engagements or similar role.
• Experience managing software development projects or IT projects.
• Relevant Project Management certifications i.e. Scrum Master, PMP, Prince 2 certifications etc.
• Member of ICTAZ or EIZ.

Behavioural Traits

• Effective communication.
• Ability to influence managers and employees.
• Ability to demonstrate leadership.
• Critical thinking.
• Conflict management.
• Problem solving skills.
• Ability to work in pressured and deadline-driven operating environment.
• Detail-orientated with the technical aptitude and ability to perform tasks accurately and comprehensively.
• Expert in multi-tasking, time management and planning of work.
• Excellent presentation skills.

How to Apply

Interested and qualified candidates should apply through the official First Quantum careers portal.

Requisition Number: JR18519

Application Closing Date: 24 September 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.