About the Hotel

Moba Hotel & Convention Centre is a modern 50-room, three-star hotel on the Kitwe–Ndola Dual Carriageway, offering accommodation, dining and leisure facilities, and a Convention Centre for up to 900 delegates.

We invite a capable hospitality professional to join our team.

Job Summary

The General Manager will provide strategic and operational leadership for the hotel, driving service excellence, commercial performance, cost control and a strong organisational culture.

Core Responsibilities

• Provide strategic leadership and oversee all hotel and convention-centre operations.
• Develop and deliver annual business plans, budgets, revenue targets and performance priorities.
• Drive occupancy, food and beverage, events and other revenue while improving profitability.
• Lead department managers and build a high-performance, service-focused workforce.
• Maintain consistent guest-service, product-quality and brand standards across the hotel.
• Monitor financial and operational results; address variances and report to the Board.
• Strengthen sales, marketing, client relationships and the hotel's competitive position.
• Safeguard assets and ensure effective risk, procurement and internal controls.
• Ensure compliance with hotel policies, statutory requirements and health and safety standards.

Key Competencies

• Strategic and commercial leadership
• Financial and operational management
• People leadership and accountability
• Guest service and stakeholder management
• Decision-making, communication and problem-solving.

Qualifications & Experience

• Higher Diploma or Degree in Hotel, Hospitality, Tourism or Business Management, or a related field.
• At least 7 years' hotel-management experience, including 3 years in a senior leadership role.
• Strong record in hotel operations, revenue growth, budgeting and cost control.
• Experience leading multidisciplinary teams in a full-service hotel environment.
• Proficiency in hotel systems, financial reporting and standard office applications.
• Flexible to work as required by hotel operations.

How to Apply

Submit your CV, brief cover letter and copies of relevant qualifications to recruitment@mobahotel.com by 30th September 2026.

Closing Date: 30th September 2026

Only shortlisted candidates will be contacted.

About the Hotel

Moba Hotel & Convention Centre is a modern 50-room, three-star hotel on the Kitwe–Ndola Dual Carriageway, offering accommodation, dining and leisure facilities, and a Convention Centre for up to 900 delegates.

We invite a capable hospitality professional to join our team.

Job Summary

The Food and Beverage Manager will lead restaurant, bar, banqueting and conference catering operations, ensuring quality service, revenue growth, cost control and full compliance with food-safety standards.

Core Responsibilities

• Lead daily restaurant, bar, banqueting, conference and room-service operations.
• Supervise, schedule, coach and manage the performance of Food and Beverage staff.
• Maintain consistent food, beverage, presentation and guest-service standards.
• Drive outlet and events revenue through menu management, upselling and effective service delivery.
• Plan and coordinate functions with the kitchen, sales, front office and other departments.
• Control food and beverage costs, stock, wastage, purchasing and departmental expenses.
• Maintain accurate inventories, operating records, forecasts and performance reports.
• Resolve guest concerns promptly and ensure effective service recovery.
• Ensure compliance with hotel SOPs, hygiene, liquor, safety and food-handling requirements.

Key Competencies

• Food and beverage operations
• Commercial and sales orientation
• Leadership and team management
• Cost, stock and quality control
• Guest service, planning and problem-solving

Qualifications & Experience

• Diploma or degree in Hotel, Hospitality or Food and Beverage Management, or a related field.
• 3-5 years' relevant Food and Beverage experience, including at least 2 years in management.
• Experience in restaurant, bar, banqueting and conference catering operations.
• Knowledge of menu costing, stock control, food safety, hygiene and service standards.
• Proficiency in point-of-sale systems and standard office applications.
• Available to work shifts, weekends and public holidays.

How to Apply

Submit your CV, brief cover letter and copies of relevant qualifications to recruitment@mobahotel.com by 30th September 2026.

Closing Date: 30th September 2026

Only shortlisted candidates will be contacted.

About the Hotel

Moba Hotel & Convention Centre is a modern 50-room, three-star hotel on the Kitwe–Ndola Dual Carriageway, offering accommodation, dining and leisure facilities, and a Convention Centre for up to 900 delegates.

Job Summary

The Executive Housekeeper will lead the Housekeeping Department, ensuring guest rooms and public areas are consistently clean, well maintained and ready for use while controlling costs and upholding hotel standards.

Core Responsibilities

• Lead daily housekeeping operations across guest rooms, public areas, linen and laundry services.
• Supervise, schedule, coach and manage the performance of Housekeeping staff.
• Inspect rooms and public areas to ensure cleanliness, presentation and maintenance standards are met.
• Coordinate room readiness and maintenance requirements with Front Office and Engineering.
• Manage linen, uniforms, guest supplies, cleaning materials and housekeeping equipment.
• Control departmental costs, stock usage, wastage and purchasing requirements.
• Maintain cleaning schedules, inspection records, inventories and performance reports.
• Handle guest requests and complaints promptly and support effective service recovery.
• Ensure compliance with hotel SOPs, hygiene, safety and environmental standards.

Key Competencies

• Housekeeping standards and attention to detail
• Leadership and team management
• Planning and operational coordination
• Cost, stock and quality control
• Guest service, communication and problem-solving

Qualifications & Experience

• Diploma or degree in Hotel, Hospitality or Housekeeping Management, or a related field.
• 3–5 years’ relevant housekeeping experience, including at least 2 years in supervision or management.
• Experience in room inspections, public-area cleaning, linen and laundry operations.
• Knowledge of stock control, cleaning chemicals, equipment, hygiene and safety standards.
• Proficiency in a Property Management System (PMS) and standard office applications.
• Available to work shifts, weekends and public holidays.

How to Apply

Submit your CV, brief cover letter and copies of relevant qualifications to:

Email: recruitment@mobahotel.com

Closing Date: 30th September 2026

Only shortlisted candidates will be contacted.

About the Hotel

Moba Hotel & Convention Centre is a modern 50-room, three-star hotel on the Kitwe–Ndola Dual Carriageway, offering accommodation, dining and leisure facilities, and a Convention Centre for up to 900 delegates.

We invite a capable hospitality professional to join our team.

Job Summary

The Front Office Manager will lead front-office operations, including reservations, reception, guest relations, room coordination and administration, while driving service quality, occupancy and room revenue.

Core Responsibilities

• Lead daily front-office operations and maintain professional, guest-focused service.
• Supervise, schedule, coach and manage the performance of Front Office staff.
• Oversee reservations, check-in/out, room allocation, guest accounts and records.
• Drive occupancy and room revenue through effective rate management, upselling and enquiry conversion.
• Coordinate room status and guest requirements with Housekeeping and other departments.
• Resolve guest concerns promptly and ensure effective service recovery.
• Maintain accurate billing, cash controls, reconciliations and front-office reports.
• Monitor occupancy, ADR, RevPAR and other targets; address variances and report to the General Manager.
• Ensure compliance with hotel policies, SOPs, safety standards and applicable regulations.

Key Competencies

• Commercial and sales orientation
• Guest-service excellence
• Leadership and team management
• Communication and interpersonal skills
• Problem-solving, decision-making and analytical ability

Qualifications & Experience

• Diploma or degree in Hotel, Hospitality or Tourism Management, or a related field.
• 3–5 years' relevant Front Office experience, including at least 2 years in supervision or management.
• Experience in reservations, reception, guest accounts and room inventory management.
• Proficiency in a Property Management System (PMS) and standard office applications.
• Knowledge of front-office procedures, room revenue practices, cash handling and controls.
• Available to work shifts, weekends and public holidays.

How to Apply

Submit your CV, brief cover letter and copies of relevant qualifications to:

Email: recruitment@mobahotel.com

Closing Date: 23rd September 2026

Only shortlisted candidates will be contacted.