Hotel Receptionist

Royal Shalom Hotel is looking for a friendly, professional and customer-focused Hotel Receptionist to serve as the first point of contact for guests and support the smooth operation of the front office.

Requirements

• Grade 12 certificate – minimum requirement.
• Certificate/Diploma in Hospitality, Tourism or related field is an added advantage.
• Previous reception or customer-service experience is an added advantage.
• Professional appearance.
• Excellent communication and interpersonal skills.
• Ability to use Microsoft Office Suite and Outlook.
• Knowledge of hotel booking systems such as Ease, Absolute/Optimus or similar is an added advantage.
• Positive attitude and good problem-solving skills.
• Willingness to work flexible shifts, including weekends and holidays.

Role

The successful candidate will welcome and assist hotel guests while supporting the day-to-day operation of the front office.

How to Apply

Interested candidates should send their CV to:

Email: careers@royalshalomhotel.com

For more information: 0771 016 898

Application Deadline: 20 September 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

ROYAL SHALOM HOTEL

Just a good place

HOSPITALITY | COMFORT | EXCELLENCE

1. Lodge Manager

We are seeking an experienced and dynamic Lodge Manager to oversee the overall operations of our hotel, ensure exceptional guest experiences, lead the team and drive profitability and growth.

Requirements

• Diploma or Degree in Hospitality Management, Tourism or a related field.
• Minimum 5 years' experience in a similar management role.
• Strong leadership, people management and team development skills.
• Excellent communication and interpersonal skills.
• Ability to use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of hotel operations, budgeting and financial management.
• Customer service oriented with a focus on guest satisfaction.
• High level of integrity, professionalism and problem-solving skills.

2. Administration Manager

We are seeking an organized and proactive Administration Manager to oversee administrative functions, support smooth office operations and ensure efficient systems and processes across the hotel.

Requirements

• Bachelor's degree or Diploma in Business Administration, Human Resources or a related field.
• Minimum 3 years' experience in an administrative or office management role.
• Strong organizational, planning and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of office procedures, record management and procurement processes.
• High level of integrity, professionalism and attention to detail.
• Ability to work independently and manage multiple priorities.

3. Hotel Receptionist

We are looking for a friendly, professional and customer-focused Hotel Receptionist to be the first point of contact for our guests. The role involves welcoming guests and supporting the smooth operation of our front office.

Requirements

• Grade 12 certificate (minimum).
• Certificate or Diploma in Hospitality, Tourism or a related field (added advantage).
• Previous experience in a reception or customer service role (added advantage).
• Professional appearance.
• Excellent communication and interpersonal skills.
• Ability to use Microsoft Office Suite and Hotel Front Office Software (Outlook).
• Knowledge of hotel booking systems (e.g. Ease, Absolute/Optimus or similar) (added advantage).
• Professional appearance, positive attitude and strong problem-solving skills.
• Willingness to work flexible shifts, including weekends and holidays.

How to Apply

Send your CV to:

careers@royalshalomhotel.com

Application Deadline: 20 September 2026.

For more info: +260 771 016 898

GROW WITH US

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.