About the Role

We are looking for a Customer Success Specialist to help our customers get the most value from our health services platform. You will build relationships with customers, support their onboarding and ongoing use of the platform, and work with internal teams to ensure a positive customer experience.

This role is suitable for both Junior and Middle-level candidates, depending on experience.

Responsibilities

• Support customers throughout onboarding and their ongoing use of the platform.
• Build strong relationships with customers and understand their needs.
• Respond to customer questions and help resolve issues.
• Monitor customer satisfaction, engagement, and overall experience.
• Conduct onboarding sessions, product demonstrations, and follow-ups.
• Work closely with Support, Product, and Engineering teams to resolve customer needs.
• Collect customer feedback and communicate insights to internal teams.
• Identify opportunities to improve customer adoption and retention.
• Maintain accurate customer information and activity in CRM systems.
• Prepare basic reports on customer activity and satisfaction.

Requirements

Junior Level

• 1+ year of experience in customer service, customer success, account support, or a related role.
• Strong communication and interpersonal skills.
• Customer-focused and proactive approach.
• Good organizational and problem-solving skills.
• Ability to manage multiple customer requests and priorities.
• Comfortable learning new software and digital tools.
• Good English communication skills.

Middle Level

• 3+ years of experience in Customer Success, Account Management, Customer Support, or a similar role.
• Experience managing customer relationships independently.
• Experience with SaaS or digital products is a plus.
• Strong ability to identify customer needs and drive product adoption.
• Experience using CRM and customer success tools.
• Strong communication, problem-solving, and stakeholder management skills.
• Good English communication skills.

Nice to Have

• Experience with tools such as Salesforce, HubSpot, Zendesk, Intercom, or similar.
• Experience working with SaaS or healthcare technology products.
• Experience with customer onboarding and product training.
• Understanding of customer success metrics such as retention, churn, CSAT, or NPS.
• Additional language skills are a plus.

Compensation

$50,000 - $70,000 per year, depending on experience and qualifications.

Additional benefits and employment details will be discussed during the hiring process.

What We Offer

• Fully remote work with flexible working hours.
• Opportunity to work with an innovative health services platform.
• Supportive and collaborative team environment.
• Professional growth and learning opportunities.
• Opportunity to work closely with Product, Engineering, and Sales teams.
• Competitive compensation based on experience and skills.

Job Details

• Company: Careerswift
• Location: Remote
• Seniority: Junior
• Salary: 50,000 - 70,000 USD gross annually

How to Apply

Interested candidates can apply through the official CareerSwift application page:

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micro1 is an innovative AI recruitment engine that helps organizations efficiently hire top global talent by streamlining sourcing and interviewing processes.

micro1 is engaging bilingual mental health experts to contribute to a customer’s project focused on enhancing AI systems with nuanced expertise. In this role, you’ll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Scope of Work

• Analyze and evaluate AI-generated psychological content for accuracy, relevance, and ethical standards.
• Develop and review data sets involving psychological case studies, assessments, and conversations for AI system training.
• Craft detailed written feedback and verbal insights to refine AI responses in contexts such as clinical scenarios, research vignettes, and therapeutic dialogues.
• Identify potential biases or inaccuracies within AI-generated outputs and propose evidence-based improvements.
• Collaborate with multidisciplinary teams to integrate psychological concepts and frameworks into AI model training processes.
• Ensure adherence to cultural, linguistic, and clinical best practices for diverse user scenarios.
• Contribute to documentation and knowledge-sharing resources that guide ongoing AI development.

Preferred Qualifications

• Completed Ph.D in Psychology or MD with completed psychiatry residency.
• Native proficiency in at least one of: French, Malay, Russian, Mandarin, Japanese, Urdu, Swahili, Bulgarian, Tagalog, Polish, Marathi, Lithuanian, Georgian, Bengali, Vietnamese, or Indonesian, plus advanced English communication skills.
• Demonstrated ability to communicate complex psychological concepts clearly in both written and verbal formats.
• Experience in clinical practice, research, or higher education in psychology or psychiatry.
• Strong analytical and evaluative skills to assess psychological data and narrative content.
• Awareness of cultural sensitivity and ethical considerations in global mental health contexts.
• Previous experience collaborating on interdisciplinary or technology-driven projects is a plus.

About the Job

• Apply Before: 15 November 2026
• Posted On: 16 September 2026
• Job Type: Contractor
• Experience Level: Mid-level / Senior
• Location: Remote
• Location Requirement: Open to candidates from all countries

How to Apply

Interested candidates can apply through the official micro1 application portal:

Application Deadline: 15 November 2026

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Never send money to companies. Jobs on ENB Enterprise will never require payment from applicants.

About Pointai

Pointai's customizable AI agent serves as the primary frontline support, delivering personalized experiences that address various customer needs while enhancing operational workflows. By automating routine tasks, integrating seamlessly across platforms, and extracting actionable insights, Pointai empowers businesses to communicate effectively, process efficiently, and achieve sustainable growth. Our AI-powered support resolves requests, answers questions, and keeps customers satisfied in real time.

Role Overview

We're seeking a tech-savvy Sales Development Representative to join our dynamic team. This role is pivotal in driving our sales pipeline by managing both inbound inquiries and executing strategic outbound outreach. The ideal candidate is proficient in HubSpot, excels in cold outreach, and is driven by measurable results, particularly in booking qualified product demos.

Key Responsibilities

• Promptly engage and qualify inbound leads from various channels, ensuring alignment with our ideal customer profile.
• Develop and execute targeted outbound campaigns, including cold emails, calls, and social selling, to generate new business opportunities.
• Utilize HubSpot CRM to track interactions, manage pipelines, and maintain accurate lead data.
• Collaborate with the marketing team to refine messaging and identify high-potential market segments.
• Schedule and coordinate product demonstrations, ensuring a seamless handoff to Account Executives.
• Meet or exceed monthly KPIs, focusing on the number of demos booked and conversion rates.

Qualifications

• 1–2 years of experience in a sales development or similar role, preferably within the SaaS or AI industry.
• Proven track record in both inbound lead qualification and outbound prospecting.
• Expertise in HubSpot CRM, including managing workflows, sequences, and reporting.
• Strong communication skills, both written and verbal, with the ability to craft compelling outreach messages.
• Self-motivated and results-oriented, with a passion for technology and innovation.
• Ability to work independently in a remote environment, managing time and priorities effectively.

Preferred Skills

• Familiarity with sales engagement tools and platforms.
• Experience in the AI or tech industry.
• Understanding of sales methodologies and frameworks.

What We Offer

• Competitive base salary with performance-based bonuses.
• Flexible remote work environment.
• Opportunities for professional growth and advancement.
• Collaborative and innovative team culture.

Application Information

Application Deadline: 19 October 2026

Location Requirement: Open to candidates from all countries

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

We are seeking a detail-oriented and organized Data Entry Clerk to efficiently manage and process a high volume of data for our organization. The ideal candidate will be responsible for entering, updating, and maintaining accurate information in company databases and systems. This role is critical to ensuring the integrity and quality of data that supports business operations.

Key Responsibilities

• Accurately enter and update data in databases, spreadsheets, and internal systems.
• Verify data by comparing it to source documents.
• Review and correct data for errors or inconsistencies.
• Maintain and organize electronic and paper files as needed.
• Retrieve data from the database or electronic files as requested.
• Ensure data security and confidentiality at all times.
• Generate reports and summaries as required.
• Collaborate with other departments to ensure data accuracy and completeness.
• Perform regular backups to ensure data preservation.
• Respond promptly to data-related inquiries.

Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
• Proven experience in a data entry or administrative role preferred.
• Excellent typing speed and accuracy (minimum of 45 WPM recommended).
• Proficiency with Microsoft Office Suite (especially Excel) and data entry software.
• Strong attention to detail and organizational skills.
• Ability to work independently with minimal supervision.
• Strong verbal and written communication skills.
• Ability to handle confidential information with integrity.
• Time management skills and ability to meet deadlines.

Benefits

• Competitive hourly wage or salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) plan with company match.
• Opportunities for professional development and training.
• Supportive and inclusive work environment.
• Remote work.
• Employee wellness programs.

Important Application Safety Notice

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Application Deadline: 16 October 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

About the Role

We are looking for a Records Clerk to help maintain accurate and organized company records. You will enter, update, review, and organize information across digital systems and documents while ensuring records are complete and easy to access.

What You Will Do

• Enter and update information in company systems
• Review records for accuracy and completeness
• Organize digital files and documentation
• Identify missing or incorrect information and flag it for review
• Maintain accurate records and databases
• Assist with basic document and data verification
• Follow established record-keeping procedures

What We Are Looking For

• Previous data entry, administrative, records, or customer service experience
• Strong attention to detail and accuracy
• Good typing and computer skills
• Comfortable working with spreadsheets and digital files
• Organized and able to manage repetitive tasks
• Ability to work independently in a remote environment
• Reliable internet connection and suitable workspace

Nice to Have

• Data entry or records management experience
• Experience with Excel or Google Sheets
• Experience in food service, healthcare, retail, or administration

Compensation

$17–$22 per hour, depending on experience and qualifications.

Additional benefits and employment details will be discussed during the hiring process.

Hiring Process

Application review → Initial conversation → Interview → Offer

Equal Opportunity

Bilgewater Group is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable law.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

About the Opportunity

We are looking for reliable, organized, and proactive Remote Virtual Assistants to join our team and provide administrative and online support. This is a flexible remote opportunity suitable for individuals who are self-motivated, professional, and able to work independently.

Responsibilities

• Manage emails, messages, and basic administrative tasks.
• Perform online research and data entry.
• Organize documents, spreadsheets, and digital files.
• Schedule appointments and maintain calendars.
• Complete tasks assigned by the project manager.
• Communicate professionally with team members and clients.
• Ensure all assigned work is completed accurately and on time.

Requirements

• Good communication and organizational skills.
• Basic computer and internet skills.
• Ability to use Google Workspace, including Google Docs and Google Sheets.
• Reliable internet connection and a suitable device.
• Strong attention to detail.
• Ability to work independently and meet deadlines.
• Previous virtual assistant experience is an advantage but not required.

Additional Information

This is a remote position with flexible working arrangements and opportunities for ongoing work based on performance.

How to Apply

To apply, please provide:

• A brief introduction.
• Your previous virtual assistant or administrative experience.
• Your availability.
• The device you will use for the work.

Application Deadline: Not specified.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Purpose

Reporting to the Coordinator, the Specialist, Maintenance, works with the Coordinator and foremen to coordinate the execution of Maintenance works on the Mining fleet.

Key Responsibilities

• Assist the Area Superintendent and Maintenance coordinator to effectively plan for all maintenance works in the workshop and pit area, ensuring all parts and materials needed are available.
• Assist the Coordinator in Supervising and providing leadership to the crew Foremen.
• Champion quality and provide visible leadership ‘on-the-floor’ in FQM operations.
• Recognize and celebrate achievements and success in the team; provide candid feedback, engage at all levels and lead with a People First mindset.
• Searches and sorts through the CMMS backlog to ensure all identified backlog work is included in the scheduled planned work.
• Identifies any potential consumable materials issues and works with supply chain to ensure everything required is on site prior to maintenance work.
• Assist the Coordinator in Coordinating the team to ensure all safety compliance targets are met.
• Ensure a safe work environment is maintained applying all company policies and safe work practices, demonstrating a strong commitment to the safety of employees.
• Participate in Root Cause Failure Analysis on all premature failures. Liaise with other teams in troubleshooting root cause and incident investigations including equipment failures and defects for low impact planned and unplanned events.
• Coordinate, interpret, report and communicate failure analyses through various data sources.
• Participate in the improvement of engineering standards, specifications and instructions associated with replacement, refurbishment and augmentation of equipment.
• Assist the section in developing SOP’s and QA/QC Documents.
• Assist the Coordinator and the superintendent to oversee cost and effectiveness strategies including budgeting, component tracking and the encouragement and development of initiative in subordinate levels.
• Work hand in hand with the Coordinator and Foreman to Set up workshop tooling best practices.
• Perform any other duties as required by Management.

Qualifications

• Minimum Grade 12 School Certificate.
• Diploma in any Mechanical field or equivalent.
• A Degree in Mechanical engineering will be an added advantage.
• Craft Certificate in HER.
• Holder of current Valid EIZ membership.
• Ability to hold a MR207 or 210(1b) Appointment.
• Valid Driving License class B manual or better.
• Excellent verbal and written skills in English.
• Ability to achieve result is a cross cultural environment.
• Excellent interpersonal skills and ability to communicate at all levels.
• All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).

Experience

• A minimum of 3 - 5 years’ relevant experience in a related role.
• Must have vast experience working in an environment with a huge fleet of Heavy Equipment.
• Demonstrable Experience leading Teams of Artisans and Technicians in maintenance works.
• Ability to understand and interpret oil laboratory analysis results.
• Experience in Condition based Maintenance.
• Knowledge of CMMS systems in particular Pronto.

Behavioural Traits

• Proven conflict resolution skills.
• Previous experience working in a fast paced, cross cultural environment.
• Past experience as an effective, visible and approachable leader, with the ability to work with a diverse group of people.

Operational Requirements

• Exposure to dust, heat and noise.
• Advance PC skills and database experience.
• An understanding of relevant legislation, policies, equipment and procedures.

How to Apply

Interested and qualified candidates should apply through the official First Quantum careers portal.

Requisition Number: JR18514

Application Closing Date: 17 September 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

260 Brands is looking for a suitable candidate to join the team as an Accounts Assistant.

Qualification & Requirements

• Knowledge of payroll tax returns (NAPSA, NHIMA, PAYE).
• Experience with sales tax returns (Excise and VAT).
• Ability to perform daily bank reconciliations.
• Familiarity with SAP/ERP systems.
• Knowledge of MS Excel with large data base commands.
• The candidate should also be registered with ZICA.

How to Apply

Interested candidates should email their CV and relevant qualifications to:

Email: careers@260brands.com

Please use “Accounts Assistant” in the subject line of your email.

Visit www.260brands.com/careers/ for detailed roles and responsibilities.

Female candidates are encouraged to apply.

Note: Only shortlisted candidates will be contacted.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Securing reliable funding is one of the biggest challenges facing NGOs today. Whether you're a grassroots community organization or a growing regional nonprofit, knowing where to look for funding — and how each funder's priorities align with your mission — can save you months of wasted effort.

Below are five reputable organizations that provide grants to NGOs, along with what makes each one distinct. As always, review each funder's current guidelines closely before applying, and make sure your NGO's objectives genuinely align with theirs.

1. The African Women's Development Fund (AWDF)

AWDF is a Pan-African, feminist grant-making organization founded in 2000 and headquartered in Accra, Ghana. It funds women-led and women-focused organizations across 47 African countries and five countries in the Middle East (Iraq, Lebanon, Palestine, Yemen, and Jordan).

Focus areas: Women's human rights, political participation, peacebuilding, health and reproductive rights, economic empowerment, and support for LGBTQ+ communities.

Good to know: Grants typically range from $1,000 to $50,000, with multi-year strategic grants going as high as $120,000 for established grantees. AWDF also invests in capacity building — not just funding — including governance, strategic planning, and fundraising support.

Website: awdf.org

2. The Ford Foundation

Established in 1936, the Ford Foundation is one of the largest private foundations in the world, with a long-standing presence across Africa through regional offices. It funds NGOs working on structural inequality, human rights, and economic justice.

Focus areas: Human rights, social justice, civic engagement, and inclusive economic development.

Good to know: Ford Foundation grants are typically awarded to established organizations with a demonstrated track record, and funding often supports multi-year, systemic change initiatives rather than one-off projects.

Website: fordfoundation.org

3. The Open Society Foundations (OSF)

Founded by George Soros, OSF is one of the world's largest funders of independent groups working on justice, democratic governance, and human rights, with active grantmaking across the African continent.

Focus areas: Democracy and governance, human rights, education, and civil society strengthening.

Good to know: OSF often works through regional and thematic initiatives (such as its Africa-focused programs), so it's worth identifying the specific OSF branch or program most relevant to your NGO's work before applying.

Website: opensocietyfoundations.org

4. The United Nations Development Programme (UNDP)

UNDP is the UN's lead agency on international development, operating in nearly every African country through country-level offices. It partners with NGOs on projects tied to national development priorities.

Focus areas: Sustainable development, poverty reduction, climate action, and governance.

Good to know: Unlike private foundations, UNDP funding often flows through country-specific programs and calls for proposals, so opportunities vary significantly by location. Check with your country's UNDP office directly for open calls.

Website: undp.org

5. The Global Fund for Women

Founded in 1987, the Global Fund for Women is a public grant-making foundation that channels resources directly to women-led movements and organizations, including many across Africa.

Focus areas: Gender equality, reproductive rights, and prevention of gender-based violence.

Good to know: The fund emphasizes flexible, general-operating support rather than narrowly restricted project funding, which can be especially valuable for smaller or emerging organizations.

Website: globalfundforwomen.org

Final Tip

Before applying to any funder, take time to read their current grant guidelines, eligibility criteria, and application cycles directly from their website — funding priorities and amounts can change from year to year.

Tailoring each proposal to the funder's specific mission, rather than sending a generic application, significantly improves your odds of success.

Good luck — and happy fundraising!

Demand Planning Coordinator – Lumwana Mining Company

Company: Lumwana Mining Company Limited
Location: Kalumbila, North West Province, Zambia
Job Category: Supply Chain
Job Schedule: Full time
Job Identification: 242184
Posting Date: 09 September 2026
Apply Before: 14 September 2026, 11:00 PM

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Vacancy Advertisement: Demand Planning Coordinator

Lumwana Mining Company seeks to recruit a highly motivated and committed employee for the position of Demand Planning Coordinator to join the versatile Supply Chain Team.

We are in search of individuals who can champion Barrick's DNA by:

• Communicating Honestly, Transparently, and Acting with Integrity
• Exhibiting a Results-Driven approach
• Delivering solutions that are Fit for Purpose
• Dedicating themselves to Building a Sustainable Legacy
• Taking Responsibility and being Accountable
• Committing to Zero Harm
• Cultivating strong and meaningful Partnerships

Reporting to the Superintendent – Demand & Supply, you will be responsible for ensuring the availability of critical stock and major commodities through effective demand planning, forecasting, inventory coordination and alignment of material availability with forecasted site requirements.

Duties and Responsibilities

• Manage the demand planning process to ensure timely and efficient forecasting and replenishment of key commodities.
• Ensure commodity consumables are replenished on time, and adequate stock levels are maintained on site.
• Monitor compliance with MRP runs and conducts weekly reviews against established KPIs.
• Coordinate annual, quarterly and monthly demand planning meetings for key commodities.
• Provide technical and commercial liaison between Supply Chain, customers and operational support teams.
• Support the review, development and standardization of business processes in line with industry’s best practice.
• Ensure effective administration and management of consignment and Vendor Managed Inventory (VMI) agreements in accordance with agreed terms and conditions.
• Maintain accurate SAP information records to ensure correct pricing for VMI and consignment agreements.
• Ensure compliance with company policies, procedures and applicable requirements relating to contracting, procurement and demand forecasting.
• Develop and maintain effective relationships with internal and external stakeholders across LMC's mining operations.
• Assist in preparing regular reports and analytical information to support effective management of Procurement and Supply Chain KPIs.
• Ensure personnel are appropriately inducted, competent and aware of workplace rules, critical procedures and applicable safety requirements.
• Actively contribute to site safety initiatives and support the implementation of safety-related changes as directed by management.
• Promote, monitor and enforce compliance with safe work practices.
• Ensure incidents are reported and investigated in accordance with Company policy and statutory requirements, and that corrective actions are implemented and closed out.
• Ensure appropriate systems, procedures, facilities and workforce competencies are maintained to support legal compliance, incident prevention and effective execution of work.
• Contribute to continuous improvement initiatives aimed at improving demand planning, inventory availability, cost efficiency and supply chain performance.

Qualifications and Requirements

• Full Grade 12 School Certificate.
• Bachelor's Degree in Purchasing & Supply Chain Management, Business Administration or a related field.
• Minimum of 3 years' relevant experience in procurement, supply chain or demand planning, preferably within the mining or heavy industry sector.
• In-depth knowledge and understanding of international contracts and commercial terms.
• Member of the Zambia Institute of Purchasing and Supply (ZIPS).
• Strong negotiation and commercial management skills.
• Proven experience using SAP, SYSPRO, SAGE or ERP system.
• Strong analytical, numerical and problem-solving skills.
• Proficiency in Microsoft Excel and data analytics tools such as Power BI, SQL.
• Excellent written and verbal communication skills, with the ability to translate technical requirements into clear commercial and procurement documentation.

What We Offer

• A competitive compensation package, including bonuses and site-specific benefits
• An opportunity to make a meaningful and lasting impact
• A dynamic, collaborative, and high-performing work environment
• Opportunities for learning, growth, and career development
• Access to diverse career opportunities across the Barrick organisation

Barrick has a strong commitment to environmental, health and safety management.

Barrick offers employment opportunities to both qualified women and men.

Women who meet the above qualification are strongly encouraged to apply.

How to Apply

Interested candidates should apply online through the Barrick careers portal.

Job Information

Job Identification: 242184
Job Category: Supply Chain
Posting Date: 09 September 2026
Apply Before: 14 September 2026, 11:00 PM
Job Schedule: Full time
Location: Lumwana Mining Company Limited, Solwezi, North Western, 10101, Zambia

Store Attendants Jobs

Location: Philippines

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Job Opportunity

Calling all qualified Store Attendants!

We are looking for reliable Store Attendants with cashier experience, POS system knowledge, and strong customer service skills. This opportunity could be the next step in your career abroad!

Qualifications

• At least 165 cm (Preferably Female Applicants)
• Relevant work experience as a Cashier
• Proficient in using Point of Sale (POS) systems
• With good customer service and communication skills
• Able to work efficiently in a store or retail environment

Requirements

• Valid Passport Copy
• Valid NBI Clearance
• High School Diploma
• Certificate of Employment and Certificates
• Training Certificate, NCII, or TESDA Accredited Certificate

How to Apply

Registration is required. Complete the registration form using the link below:

Don’t miss this opportunity to grow, learn, and succeed abroad!

Apply now and be part of our team!

Location

Philippines

EUROPE OPPORTUNITY! POLAND IS INTERVIEWING WAREHOUSE WORKERS

Ready na bang magtrabaho sa Europa? Grab this chance to start a career in Poland! Employer interviews are underway for Warehouse Workers (Male & Female)! Even with NO EXPERIENCE REQUIRED, you can apply today through JobX International.

Qualifications

• Female applicants.
• No experience required (Experience as a warehouse worker is a plus!).
• Physically fit.
• Basic English skills (A2 Level).

Requirements Needed

• Updated CV/Resume.
• Certificates of Employment (COE).
• Valid Passport.
• PEOS Certificate.

How to Apply

Applicants can register online by scanning the QR code on the poster, or visit the JobX International Quezon City office directly as a walk-in applicant.

SUPPORT DESK AGENT

Job Opportunity

Comcare is looking for a Technical Support Officer to join our team.

We are seeking a reliable, patient, and tech-savvy individual to assist riders and customers by providing remote support for our battery swapping operations.

Key Responsibilities

• Answer incoming customer and rider calls.
• Assist riders with battery swap issues over the phone.
• Troubleshoot cabinet, battery, and mobile app-related problems.
• Resolve customer enquiries and provide clear guidance.
• Escalate technical issues to field technicians when necessary.
• Record customer issues and maintain accurate support logs.
• Follow up on unresolved cases until they are completed.
• Work closely with the operations team to ensure smooth service delivery.

Requirements

• Excellent communication skills in English (knowledge of local languages is an added advantage).
• Good problem-solving and customer service skills.
• Comfortable using computers, smartphones, and online systems.
• Able to remain calm and professional under pressure.
• Strong attention to detail and ability to multitask.
• Previous experience in customer service, technical support, or a call centre is an added advantage.

Preferred Qualities

• Friendly and professional attitude.
• Quick learner with a willingness to adapt.
• Strong teamwork and organizational skills.
• Ability to work independently with minimal supervision.

Location

Lusaka, Zambia

How to Apply

Interested candidates should send their CV and a cover letter explaining why they are suitable for the role via WhatsApp.

SAFETY OFFICER

Safety Officer Jobs in Ndola – Join Dangote Industries Limited

Dangote Industries Limited is seeking a dedicated Safety Officer to join our team at the Ndola Cement Plant in Ndola, Zambia. This is an outstanding opportunity for professionals interested in safety officer jobs in Ndola, where you will play a vital role in ensuring a safe and compliant working environment within one of the region’s leading industrial companies.

About the Role: Safety Officer Jobs in Ndola

As a Safety Officer, you will implement approved safety plans and programs across the plant, monitoring employee adherence to established safety policies. You will support the planning and promotion of safety initiatives, conduct regular assessments to identify any gaps, and assist in safety drills according to the approved schedule.

Your responsibilities will include evaluating hazardous conditions and recommending appropriate controls—whether engineering, administrative, or personal protective equipment. You will also assist in accident investigations, ensuring timely communication of findings and supporting corrective actions to prevent recurrence.

Key Responsibilities

• Implement and monitor safety protocols within the Ndola Cement Plant.
• Conduct periodic safety assessments and promote continuous improvement of safety programs.
• Assist in organizing and executing safety drills as per schedule.
• Evaluate workplace hazards and recommend effective control measures.
• Participate in accident investigations and communicate recommendations promptly.
• Support corrective actions to enhance safety and prevent future incidents.
• Provide accurate information to Compensation Administrators for processing injury claims.
• Maintain detailed records of safety activities and incident reports to identify trends.
• Conduct regular inspections to ensure compliance with occupational health, safety, and environmental standards.
• Collect and analyze safety data to support program effectiveness.

Qualifications and Experience

• Diploma or Degree in Occupational Safety, Health, and Environment, or equivalent.
• Membership in a recognized safety institute is required.
• Proven ability to establish and maintain collaborative relationships with employees, management, external organizations, and regulatory agencies.

Why Work at Dangote Industries Limited?

Working at Dangote Industries Limited offers you the chance to contribute to a safe and productive workplace while developing your career within a respected multinational company. You will be part of a team committed to excellence in health and safety standards, supporting the wellbeing of all employees and the community.

How to Apply

Interested candidates who meet the above qualifications are encouraged to apply online through the official Dangote Industries Limited careers portal.

MINE CAPTAIN - DRILL & BLAST

We Are Hiring

Mine Captain - Drill & Blast, based in Maamba, Sinazongwe District, Southern Province.

Key Responsibilities

• Coordinate blast preparation, drilling readiness, charging, stemming, tie-in, guarding, clearance and post-blast release.
• Ensure blast areas comply with approved designs and drilling patterns before execution.
• Enforce explosives controls, exclusion zones, risk assessments and statutory requirements.
• Stop and escalate unsafe work, unauthorised access, misfires and design deviations.
• Coordinate blast schedules and area release to minimise production delays.
• Coordinate drilling and blasting contractors and blast-support crews.
• Prepare blast readiness, execution, delay and handover reports.

Required Qualifications

• Grade 12 Certificate.
• Bachelor's Degree in Mining Engineering, Mine Planning, Geology or a related discipline is preferred.
• Valid Blasting License.
• Registered and paid-up member of EIZ/ERB.
• A valid driver's license is preferred.

Experience

• Minimum of 5 years' relevant experience in open-pit mining operations, with strong exposure to drill-and-blast execution.
• 2–3 years' experience coordinating drill-and-blast crews, contractors or shift teams.
• Practical experience in blast preparation, exclusion-zone control and post-blast inspection.
• Experience in coal mining, bulk commodity or open-cast operations is advantageous.

How to Apply

If you meet the above qualifications and experience, submit your application enclosing the following:

• Detailed CV
• Certified copies of qualifications certified by the Zambia Qualifications Authority (ZAQA)
• Three (3) traceable references

RESEARCH CONSULTANT

CALL FOR EXPRESSION OF INTEREST – CONSULTANCY TO PRODUCE ANALYTICAL REPORT

About MISA Zambia

MISA Zambia, established in 1995, is a membership-based organization that promotes media freedom, freedom of expression, and ethical journalism in Zambia. Governed through a democratic structure comprising the AGM, National Governing Council, and Secretariat, it works with media, communities and various partners to advance its vision and mission. As part of the regional MISA network across 11 SADC countries, it aligns with the regional vision of a pluralistic and free media. Its 2025–2029 strategy is guided by the core values of Virtue, Innovation, Transparency, Adaptability and Objectivity -VITAO.

Our Vision

An ecosystem that supports resilient media and robust freedom of expression in Zambia.

Our Mission Statement

“To promote an ecosystem that supports resilient media and freedom of expression in the face of high paced technological advancement through research, capacity building and advocacy in the interest of strengthening democracy, good governance and development that leaves no one behind in Zambia.’’

Our Development Goal

Strengthened democratic governance and inclusive development in Zambia through empowered media and community-driven communication.

Background

MISA Zambia is implementing a Project called “Empowering Voices and Advancing Freedom of Expression” whose objective was “To protect the rights of association, assembly and freedom of expression during the 2026 general elections”. Activities on this project included monitoring incidents that were impacting the above stated rights and engaging appropriate state entities to seek improved upholding of the stated rights. Whilst the interventions were informed by incidents we recorded on a daily basis, our broader knowledge of the patterns of incidents and regions and nature of incidents has to be studied further and documented in a more analytical manner that aids in policy development that can address some of the incidents which were recorded.

To this effect, we seek to engage a consultant to produce an analytical report that will analyse the environment for media freedom, freedom of expression, access to information, freedom of association and assembly pre campaign and during campaign period, during poll and post poll day. The incidents which were recorded should also be documented to fully inform the analysis.

Purpose of the Consultancy

The main purpose of the consultancy is to:

• Produce an analytical report assessing the environment for the enjoyment of the rights of media freedom, freedom of expression, rights to association and assembly and access to information before and during campaign period, during and after poll day.
• Devise the appropriate methodology for conducting the research to produce the above stated report.
• Examine the nature, causes, patterns and impact of political, electoral and media-related violations to a free and fair election and towards facilitating voters’ choice.
• Compare the 2026 electoral environment with the 2015, 2016 and 2021 elections.
• Assess how institutions responded to reported violations that impacted the above stated rights.
• Identify weaknesses in prevention, reporting, investigation, accountability and redress of violations.
• Develop practical recommendations for preventing political and electoral violence and protecting the above stated rights and freedoms.
• Present the final report to national and international stakeholders during a launch.

Deliverables

At the end of the consultancy, MISA Zambia expects to have:

• A comprehensive report analysing the level of enjoyment of the above stated rights in the stated period.
• Methodology for conducting the research.
• Power-point presentation of the report to be presented to the stakeholder meeting.

Submission of Applications

Applications should be submitted to: