About ExpressCredit

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. The company helps individuals in need of short-term and long-term financial solutions, making a meaningful and lasting impact on local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. The company describes itself as a dynamic, forward-thinking and socially responsible financial services provider.

Job Description

ExpressCredit invites suitably qualified recent graduates based in Kalomo to apply for an internship as a Loan Officer in the Operations Department.

Job Requirements

• Must be a recent graduate, having graduated between 2022 to 2025.
• Diploma or better in any business-related course.
• Full Grade 12 Certificate.
• No work experience required.
• Basic sales and marketing skills.
• Basic knowledge in financial analysis.
• Honesty and integrity.
• Good organizational and multi-tasking skills.
• Strong interpersonal and communication skills.
• Attention to detail.
• Good understanding of customer service principles.
• Enthusiastic and self-starter.
• Analytical and a good problem solver.
• Valid driver's licence will be an added advantage.

How to Apply

Interested and suitably qualified candidates should submit their applications through the official ExpressCredit careers page.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Job Details

As we continue to grow and strengthen the business, we’re looking for an experienced Non-Executive Board Director to join our Board and work closely with executive management to provide independent oversight, strategic guidance, and governance leadership.

Key Responsibilities

• Contributing to the development and oversight of the company’s strategy
• Providing independent expert guidance on governance, risk management, and regulatory compliance
• Supporting sound decision-making in line with stakeholder interests and fiduciary obligations
• Ensuring compliance to the requirements of the Bank of Zambia and other applicable regulatory frameworks

What We’re Looking For

Accomplished senior leaders with demonstrated experience in regulated financial services environments and expertise in the following areas:

• Banking, Microfinance, or FinTech
• Technical skills: Specific proficiency in Finance Audit & Risk, ICT, Legal & Corporate Governance, Human Capital & Organizational Development
• Ethical leadership: A "Fit and Proper" track record with high integrity and no history of financial misconduct
• Stakeholder representation: Ideally, a background as a shareholder representative or a former executive with deep industry connections

Key Requirements

• Availability to attend quarterly Board and Committee meetings
• Willingness to actively contribute to governance and oversight responsibilities
• Residency; Lusaka preferred

Job Details

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!

To learn more about ExpressCredit, visit:

Application Link: https://www.expresscredit.co.zm/

We invite suitably qualified recent graduates based in Mongu to apply for internship as Loan Officer in our Operations Department.

Job Requirements

• Must be a Recent Graduate (graduated between 2022 to 2025)
• Diploma or better in any business-related course,
• Full Grade 12 Certificate
• No work experience required
• Basic sales and marketing skills
• Basic knowledge in financial analysis
• Honesty and Integrity
• Good organizational and multi-tasking skills.
• Strong interpersonal and communications skill.
• Attention to details
• Good understanding of customer service principles,
• Enthusiastic and self-starter,
• Analytical, good problem solver.
• Valid driver's License will be an added Advantage

Job Details

We invite suitably qualified individual based in Kitwe or Lusaka or able to self-relocate to apply for Position of Collections Officers in our Debt Collections Department.

Job Purpose

Responsible for managing the collection of outstanding debts from clients, negotiate payment arrangements, handle debtor enquiries, executing recovery and ensuring collection chain processes are in place, and to provide administrative assistance to the team.

Key Responsibilities

• Follow company standards and ensure high quality and productivity of job performance.
• Maintain good customer service.
• Follow internal rules/policies/guidelines.
• Contact debtors by telephone and email regarding the collection / recovery of overdue amounts on accounts. Updating client’s feedback on ERP system.
• Attend to walk-in clients for queries/payment arrangements.
• Follow up on promise to pay and payment commitment cases to ensure a positive resolution of actual payment.
• Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures by form of payment in full, settlements and / or payment arrangements.
• Meet monthly collection targets as assigned by management.
• Keep track and ensure all incoming payments are assigned/flagged.
• Ensure all loans above 90 days delay are terminated.
• Refer matters to legal for legal recovery action where necessary.
• Provide ad-hoc activities when required.
• Tracking and communicating error deductions with partners and handling all related issues as per line manager requests.
• Generate ideas and suggestions for collections strategies improvements.
• Being up to date with newest procedures and all job-related updates.
• Being able to multitask and work in a fact pace environment.

Qualifications and Requirements

• minimum Diploma In any business course a degree will be added advantage.
• 1-2 Years relevant field experience – Computer literacy in Microsoft office (Word, Excel, Outlook)
• Meet daily /weekly /monthly targets
• Make outbound calls in accordance with predetermined schedules
• Ability to analyze and interpret account and all client documents
• Ability to multitask and work in fast-paced environment
• Approachable personality with problem solving skills
• Accuracy in data capturing
• Target driven
• Persistence
• Team Player
• Good Communications Skills
• Attention to Detail
• Problem solver
• Good negotiation skills

Loan Officer Intern – ExpressCredit

Company: ExpressCredit
Position: Loan Officer Intern
Department: Operations
Employment Type: Internship
Location: Kalomo, Zambia
Posting Date: 09 September 2026
Closing Date: Not specified

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About ExpressCredit

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. The company helps individuals in need of short-term and long-term financial solutions, all of which make a meaningful and lasting impact on the local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide.

Job Opportunity

ExpressCredit invites suitably qualified recent graduates based in Kalomo to apply for an internship as Loan Officer in its Operations Department.

Job Requirements

• Must be a Recent Graduate (graduated between 2022 to 2025)
• Diploma or better in any business-related course
• Full Grade 12 Certificate
• No work experience required
• Basic sales and marketing skills
• Basic knowledge in financial analysis
• Honesty and Integrity
• Good organizational and multi-tasking skills
• Strong interpersonal and communications skill
• Attention to details
• Good understanding of customer service principles
• Enthusiastic and self-starter
• Analytical, good problem solver
• Valid driver's License will be an added Advantage

How to Apply

Interested candidates should apply online through the ExpressCredit careers page.

Company Website: www.expresscredit.co.zm

Loan Officer Intern – ExpressCredit

Company: ExpressCredit
Position: Loan Officer Intern
Department: Operations
Employment Type: Internship
Location: Chilenje, Lusaka, Zambia
Posting Date: 09 September 2026
Closing Date: Not specified

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About ExpressCredit

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. The company helps individuals in need of short-term and long-term financial solutions, making a meaningful and lasting impact on local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide.

Job Opportunity

ExpressCredit invites suitably qualified recent graduates based in Chilenje to apply for an internship as Loan Officer in the Operations Department.

Requirements

• Must be a Recent Graduate (graduated between 2022 to 2025)
• Diploma or better in any business-related course
• Full Grade 12 Certificate
• No work experience required
• Basic sales and marketing skills
• Basic knowledge in financial analysis
• Honesty and Integrity
• Good organizational and multi-tasking skills
• Strong interpersonal and communications skill
• Attention to details
• Good understanding of customer service principles
• Enthusiastic and self-starter
• Analytical, good problem solver
• Valid driver's License will be an added Advantage

How to Apply

Interested candidates should apply online through the ExpressCredit careers page.

Company Website: www.expresscredit.co.zm