Receptionist Job in Lusaka | Performance Insurance Brokers Limited

 

Receptionist – Performance Insurance Brokers Limited

Company: Performance Insurance Brokers Limited
Position: Receptionist
Location: Lusaka, Zambia
Job Type: Full-Time
Posting Date: 09 September 2026
Closing Date: 12 September 2026


Job Opportunity

Performance Insurance Brokers Limited is seeking a professional, confident and creative Receptionist to provide front-office and customer service support while assisting with the company’s social media and digital communications.

Key Responsibilities

  • Welcome and assist clients and visitors professionally.
  • Answer calls, handle enquiries and manage appointments.
  • Receive and distribute correspondence and documents.
  • Manage the company’s social media platforms.
  • Create and publish engaging digital content.
  • Monitor social media messages, comments and engagement.
  • Coordinate photos, videos and graphics for online campaigns.
  • Prepare social media content calendars and performance reports.
  • Maintain a professional reception environment.

Requirements

  • Grade 12 Certificate.
  • Diploma or Degree in Public Relations, Marketing, Mass Communication, Business Administration, Journalism, Digital Marketing or related field.
  • At least 2 years’ relevant experience.
  • Excellent communication and customer service skills.
  • Experience managing social media platforms.
  • Good writing, proofreading and content creation skills.
  • Proficiency in Microsoft Office.
  • Basic graphic design/video editing is an added advantage.
  • Insurance industry knowledge is an added advantage.

How to Apply

Interested candidates should send their cover letter, updated CV and at least three traceable references to:

Email: hr@pib.co.zm

Closing Date

12 September 2026