Job Opportunity

NICO Insurance Zambia Limited is a leading general insurance company committed to providing innovative and customer-focused insurance solutions. The company is seeking a suitably qualified and experienced candidate for the position of Assistant Underwriting Manager - SME/Retail Lines.

The Role

The successful candidate will assist in managing the SME/Retail Lines Unit in line with the Company's strategy, policies and procedures.

Key Responsibilities

• Support the planning and management of underwriting operations, including analysing market trends, business performance and claims experience.
• Manage renewals and ensure renewal notices and documentation are processed within the required timelines.
• Review and approve underwriting transactions within authorised limits and escalate matters where appropriate.
• Conduct risk surveys and risk assessments for existing and prospective business.
• Assess new risks, determine appropriate terms and prepare quotations within authorised limits.
• Monitor premium bookings and support the achievement of underwriting targets.
• Manage and maintain relationships with brokers, agents and clients.
• Provide technical underwriting advice to existing and prospective clients.
• Ensure underwriting operations comply with applicable regulatory requirements, KYC requirements and client service level agreements.
• Address stakeholder and client complaints within agreed service levels.
• Supervise, guide and train underwriting staff on procedures, policy coverage and underwriting systems.

Qualifications & Experience

• A first degree in Insurance, Business Administration, Finance, Economics or equivalent, certified by ZAQA.
• 3 to 6 years' relevant experience in general insurance.

Key Competencies

• Ability to manage and develop staff.
• Strong verbal and written communication skills, including the ability to prepare accurate reports.
• Good planning and organisational skills.
• Strong analytical and problem-solving ability.
• Effective interpersonal and negotiation skills with the ability to achieve agreed targets.

How to Apply

Interested candidates who meet the above requirements should submit their application letter and detailed CV to:

Email: recruitment@nicoinsurance.co.zm

Application Deadline: Friday, 9 October 2026.

Only shortlisted candidates will be contacted.

Stay safe on ENB Enterprise

Never send money to companies. Jobs on ENB Enterprise will never require payment from applicants.