Dorset provides simple, transparent lending across Zambia. Be the first point of contact for clients at our new Solwezi branch.

What You'll Do

• Welcome clients and visitors and manage the reception area.
• Give accurate information on Dorset's products and services.
• Support Loan Officers with client onboarding and documentation.
• Keep customer records accurate and secure.
• Handle queries courteously and escalate where needed.
• Handle filing, correspondence and scheduling client meetings.

What You'll Need

• Diploma or Certificate in Secretarial Studies, Business Administration, Marketing, Banking & Finance or a related field.
• At least 2 years in customer service, reception or front office.
• Strong verbal and written communication skills.
• Professional telephone manner.
• Basic Word, Excel and Outlook skills.
• Financial institution experience is an advantage.

How to Apply

Send your CV to:

Email: dorsetcapital.zm@gmail.com

Subject Line: Receptionist – Solwezi

Closing Date: 14 October 2026

Dorset is an equal opportunity employer. Only shortlisted candidates will be contacted.

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