Hotel Receptionist

 

Hotel Receptionist

Company: Carrey Hotel

Position: Hotel Receptionist

Employment Type: Full-time

Location: No. 3825 Parliament Road, Lusaka, Zambia

Salary: ZMW 2,400–ZMW 5,000 per month

Job Opportunity

Overall Responsibility

The Hotel Receptionist will be responsible for front desk reception work, warmly welcoming guests and providing professional assistance throughout their stay.

Key Responsibilities

  • Responsible for front desk reception work, warmly welcoming check-in and check-out guests.
  • Handle guest check-in, check-out and extension procedures.
  • Answer calls and handle customer inquiries, bookings and complaints.
  • Assist guests in solving problems encountered during their stay.
  • Manage the cash register, accounting records and daily business reports.
  • Maintain the front desk area tidy and create a good hotel image.
  • Maintain good communication and coordination with housekeeping and other departments.
  • Complete other tasks assigned by the supervisor.

Qualifications and Experience

  • Age 18–30.
  • High school diploma or above.
  • Good communication skills.
  • Mandarin speakers preferred.
  • Proficient in computers and office software.
  • Responsible and service-minded.
  • Ability to work effectively as part of a team.
  • Experience in hotels, customer service or front desk work is an added advantage.
  • Ability to work in shifts, including night shifts.

Benefits

  • Salary negotiable.
  • Meals provided.
  • Accommodation provided.
  • Other benefits negotiable.

How to Apply

Send your resume to:

Email: 791150245@qq.com

Applicants should include a 1-minute self-introduction video with their application.

Closing Date: Not specified in the advert.

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