Credit Controller Job in Lusaka | Roland Imperial Tobacco
CREDIT CONTROLLER
Company: Roland Imperial Tobacco
Employment Type: Full-time
Location: Lusaka, Zambia
Closing Date: 14 September 2026
Roland Imperial Tobacco Company Limited is seeking a highly motivated, organized, and results-oriented Credit Controller to join our Finance team. The successful candidate will be responsible for managing customer accounts, monitoring outstanding debts, and ensuring timely collection of payments.
Key Responsibilities
- Monitor and manage customer accounts and credit limits.
- Follow up on outstanding invoices and overdue accounts.
- Conduct regular debt collection through calls, emails, and correspondence.
- Maintain accurate customer account records and statements.
- Reconcile customer accounts and resolve payment discrepancies.
- Prepare weekly and monthly debtors/receivables reports.
- Monitor ageing of receivables and escalate long-outstanding debts.
- Work closely with the Sales and Finance teams to resolve credit-related issues.
- Assess customers’ creditworthiness and make recommendations on credit limits.
- Ensure customers comply with agreed payment terms.
- Allocate and post customer payments accurately.
- Prepare collection forecasts and provide updates to management.
- Assist with credit control policies and procedures.
- Ensure proper documentation of all credit and collection activities.
- Perform any other duties reasonably assigned by the supervisor or management.
Qualifications & Experience
- Grade 12 Certificate.
- Diploma or Degree in Accounting, Finance, Business Administration, or a related field.
- ACCA/CIMA or relevant professional qualification will be an added advantage.
- Minimum 2–3 years’ experience in credit control, debt collection, accounts receivable, or a similar role.
- Strong understanding of accounting and credit management principles.
- Good knowledge of Microsoft Excel and accounting software.
- Excellent communication and negotiation skills.
- Strong attention to detail and ability to meet collection targets.
Key Competencies
- Strong analytical and numerical skills.
- Excellent debt recovery and negotiation skills.
- Ability to work under pressure and meet deadlines.
- Integrity and confidentiality.
- Good organizational and record-keeping skills.
- Results-oriented and proactive.
- Ability to work independently and as part of a team.
How to Apply
Interested candidates should submit their CV and application letter to:
Email: anicy@rolandtobacco.com
Closing Date: 14 September 2026
Only shortlisted candidates will be contacted.