Loan Officer | Lusaka & Solwezi | Creditcare Financial Solutions
LOAN OFFICER
FULL-TIME
Company: Creditcare Financial Solutions Limited
Employment Type: Full-time
Location: Lusaka, Zambia / Solwezi, Zambia
Preferred Gender: Male
A Credit Officer within the Credit department is tasked with onboarding clients, evaluating clients application against numerous metrics and consequently managing a portfolio of clients throughout the life cycle of the loan.
Core Responsibilities
- Contacting customers and informing them of their overdue bills.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Writing demand letters and final notice warnings to customers when payments are not being made.
- Responding to customer queries.
- Liaise with customers to determine their needs and recommend the right loan products to help meet their goals
- Maintain an active knowledge base of all of the organization's loan products and an understanding of the qualifications required of each applicant
- Identify and recommend products that meets the customer’s needs and the organization's lending guidelines
- Review active loan files each day to determine if any documents are missing or what can be done to help the process along
- Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization
- Manage a portfolio of clients throughout the lifecycle of the loan
Qualifications
- Degree or diploma in Banking and finance, or any related field
- Excellent communication and customer service skills
- Strong attention to detail and a mind for numbers
- Computer Literate
- Driving License will be an added advantage
How to Apply
To apply, please send your application to:
Please indicate the name of the position in the subject line of the e-mail: Loan Officer
Recruitment Notice: Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.
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