ERB Personal Secretary Job 2026 | Energy Regulation Board Zambia

 

ENERGY REGULATION BOARD

VACANCY ANNOUNCEMENT

PERSONAL SECRETARY

Job Title: Personal Secretary

Job Type: Permanent and Pensionable

Location: Head Office - Lusaka

ERB Grade: ERB 6

Reports To: Director Legal and Secretarial Services

Background

The Energy Regulation Board (ERB) is a statutory body created by the Energy Regulation Act No. 12 of 2019 to regulate Zambia’s energy sector. The ERB is looking to hire a qualified and experienced Zambian national to fill the position of Personal Secretary to be based at its Head Office in Lusaka under the Department of Legal and Secretarial Services.

Job Purpose

To provide secretarial services to the Departmental Head and staff in order to enhance the efficiency and effectiveness of the Department.

Main Duties and Responsibilities

• Type confidential and non-confidential memoranda, letters, reports, notices and routine assignments
• Provide word processing support, including drafting correspondence for the supervisor
• Assist with clerical duties: photocopying, scanning and binding of documents
• Screen, direct, respond to and prioritise calls and correspondence
• Screen and refer visitors or callers to the supervisor and control access
• Manage the supervisor’s calendar, schedule appointments and maintain appointment and reminder diary
• Maintain office supplies and stationery inventory
• Assist with travel, accommodation arrangements, allowances and logistics
• Devise, manage and maintain a comprehensive filing system
• Schedule internal and external meetings, coordinate logistics, provide materials and follow-up
• Take minutes during meetings

Required Skills

• Secretarial and Typing Skills: 100 wpm shorthand, 65 wpm typing
• Office Administration: Managing diaries, appointments, meetings, supplies
• Records Management: Effective filing system for confidential documents
• Communication Skills: Effective English, handle correspondence professionally
• Confidentiality and Integrity: Handle sensitive information with discretion
• Interpersonal and Organisational Skills: Good etiquette, assertiveness, negotiation
• Computer Literacy: Ability to operate computers and office equipment

Minimum Qualifications

• Grade 12 Certificate with five (5) credits or better
• Private/Personal Secretary Certificate with 100 wpm shorthand and 65 wpm typing
• Office Management Certificate or Executive Assistant Certificate
• Minimum 4 years post-qualification relevant experience, with 2 years managing a senior office
• Verification of all qualifications by ZAQA is required

How to Apply

1. Complete the pre-application form: ERB e-Job Application - Personal Secretary (1) - Fill out form or scan QR Code
2. If you meet ALL minimum qualifications, submit soft copies to: jobs@erb.org.zm

Submit:

• Application letter
• Current CV with minimum 2 professional referees - PDF version
• ZAQA certified photocopies of Grade 12 Certificate, Personal Secretary Certificate, Office Management Certificate

No hard copies will be considered.

APPLY BY EMAIL

Application deadline: Saturday, 22nd August 2026

ERB is an equal opportunity employer. Candidates involved in lobbying shall be disqualified. Only short-listed candidates will be contacted.

Recruitment Notice: Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.