CASHIER / FRONT OFFICE STAFF

 

 

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💵 CASHIER / FRONT OFFICE STAFF

*Cashier / Front Office Staff (2 Positions)*

🍦

Cool Jo Suppliers

JOB ADVERTISEMENT

📍 Longacres Area, Lusaka
👥 2 Positions
📝 Full-Time Contract

Cool Jo Ice Cream is a fast-growing ice cream and slush outlet committed to providing excellent customer experience, quality products, and a fun and welcoming environment. We are seeking two (2) energetic, honest, and customer-focused individuals to join our team as Cashier / Front Office Staff on a full-time contract basis.

Employment Type: Full-Time Contract
Location: Longacres Area, Lusaka
Closing Date: 30th January 2026

📋 Key Responsibilities
🎯
  • Provide excellent customer service and ensure a positive customer experience
  • Process customer orders accurately and handle payments (cash/mobile money)
  • Operate POS/cash register and maintain daily sales records
  • Assist customers with menu choices and promote products, combos, and add-ons
  • Maintain cleanliness of the counter/front office and customer seating area
  • Assist with stock monitoring for packaging, toppings, cups and cones
  • Handle customer complaints professionally and escalate when necessary
  • Create engaging content (videos/photos) for Cool Jo social media platforms
  • Support social media engagement (WhatsApp/Facebook/Instagram/TikTok), including responding to inquiries
  • Work in shifts, including weekends and public holidays, when required
🎓 Minimum Qualifications
📋
  • Grade 12 Certificate with at least Five (5) Credits
  • Must be computer literate (basic Microsoft Word and Excel)
✅ Skills & Requirements
🌟
  • Excellent communication and interpersonal skills
  • Strong customer service and sales skills
  • Honest, reliable, and able to handle cash responsibly
  • Good in social media content creation and engagement
  • Ability to use Canva and basic video editing tools is an added advantage
  • Ability to work under pressure in a fast-paced environment
  • Strong discipline, punctuality, and professional appearance
👤 Preferred Candidate
📍
  • Residing near Longacres or surrounding areas (Kabwata, Woodlands, Olympia, Rhodes Park, Kabulonga, Chilenje etc.)
  • Prior experience in cashiering, retail, restaurant, or customer service is an added advantage
📩 How to Apply
📩

Send Applications to:

cooljosup088@gmail.com

✅ Interested candidates should submit the following documents:

  • Application Letter
  • Curriculum Vitae (CV)
  • Copy of NRC
  • Copy of Grade 12 Certificate

⏰ Closing Date

30th January 2026

⚠️ Only shortlisted candidates will be contacted.

🍦 Join Cool Jo Ice Cream Team!

🍦 Company

Cool Jo Suppliers

📍 Location

Longacres Area, Lusaka

👥 Positions

2 Cashier/Front Office Staff

*Cashier / Front Office Staff (2 Positions)*

Full-Time Contract | Longacres Area, Lusaka | Closing Date: 30th January 2026

📄

Application Letter

📋

Curriculum Vitae

🆔

NRC Copy

🎓

Grade 12 Certificate

⏰ Deadline: 30th January 2026

🎯 Preferred: Residing near Longacres or surrounding areas. Experience in cashiering, retail, restaurant, or customer service is an added advantage.

Send applications to: 📩 cooljosup088@gmail.com
Only shortlisted candidates will be contacted.

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