Operations Administrator Job at Mupapa Wood | Lusaka, Zambia
MUPAPA WOOD
LUSAKA, ZAMBIA • FULL-TIME
OPERATIONS ADMINISTRATOR
About the Role
Looking for a detail-oriented Operations Administrator to support smooth day-to-day running of the workshop — acting as the link between production, procurement, sales, and management. The goal is to ensure jobs are tracked, materials are accounted for, paperwork is done, and deadlines are met.
Key Responsibilities
1. Production Administration & Job Tracking
- Raise and track job cards/work orders for production, repairs, and upholstery
- Maintain production schedules and update progress with the Workshop Manager
- Record daily output, downtime, rework, and completion status per job
- Coordinate delivery and installation schedules with Sales/Logistics
2. Materials & Inventory Control
- Raise material requisitions for timber, boards, hardware, upholstery, adhesives, finishes
- Maintain stock records and do regular cycle counts in the workshop store
- Receive goods, check GRNs, and report shortages/damages
- Monitor material usage vs. job costing to help reduce waste
3. Documentation & Reporting
- Prepare delivery notes and job completion reports
- Maintain customer files, technical drawings, cut lists, and specifications
- Compile weekly production reports, material usage reports, and KPI dashboards for management
- File and archive all workshop records
4. Client & Team Coordination
- First point of contact for workshop-related queries from Sales and Clients
- Communicate job status updates, lead times, and delays to relevant teams
- Support the Workshop Manager with staff attendance, leave records, and timesheets
5. Quality, Safety & Compliance
- Ensure all paperwork follows quality procedures
- Maintain records for equipment maintenance and safety checks
- Enforce documentation for PPE issuance and incident reporting
Requirements
- Diploma/Certificate in Business Administration, Supply Chain, or related field (trade background in carpentry is an advantage)
- 2–3 years in a workshop, factory, or manufacturing admin role; furniture/wood industry experience preferred
- Proficient in MS Excel, Word, and inventory systems; ERP experience a plus
- Ability to read basic drawings, cut lists, and BOQs
- Good numeracy for costing and stock reconciliation
- Soft skills: highly organised, good communicator, problem-solver, able to work under pressure and meet deadlines
How to Apply
If you think you are the person for either of these roles, please email your CV and cover letter to:
Application Deadline: 4 September 2026
Recruitment Notice: Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.
Published by ENB Enterprise
https://enbenterprise.blogspot.com
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