Front Office Supervisor

 JOB OPPORTUNITY

Front Office Supervisor

A reputable, certified, and well-established lodge located out of town in Lusaka is seeking to recruit an experienced and highly motivated Front Office Supervisor to join its team.

Key Responsibilities

• Deliver exceptional customer service and ensure a warm, professional guest experience.

• Welcome, receive, and attend to guests efficiently.

• Promote and market the lodge's front office services.

• Handle front office administration, including documentation, invoicing, and record keeping.

• Maintain high standards of professionalism and hospitality.

• Be willing to reside in or relocate to the area where the lodge is located.

Requirements

• Diploma in Marketing, Mass Communication, Hospitality Management, or a related field. A bachelor's degree will be an added advantage.

• Previous experience in the hospitality industry, particularly in front office operations.

• Excellent communication and interpersonal skills.

Strong organizational and administrative abilities.

• Self-motivated, proactive, and able to think creatively to improve guest satisfaction and business performance.

How to Apply

Interested candidates should submit the following:

• Updated Curriculum Vitae (CV)

• Cover Letter

• Copies of relevant academic and professional qualifications

Application Deadline: 5th August 2026

Send your application to: careers.lusakalodge@gmail.com 

Only shortlisted candidates will be contacted.